Responsible Gaming

Gaming Should Be Entertainment

At Rocket Casino, we believe gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Only gamble with money you can afford to lose, and never use funds needed for essential expenses like rent, bills, or groceries.

Age Verification

Gambling in Australia is restricted to individuals aged 18 years and older. By accessing Rocket Casino, you confirm that you are of legal age to gamble in your state or territory. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

Recognise these warning signs in yourself or others:

• Chasing losses by gambling more to recover money lost
• Gambling with increasing amounts to achieve the same excitement
• Hiding gambling activities or lying about time and money spent
• Neglecting work, family, or social responsibilities due to gambling
• Feeling anxious or irritable when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money or incurring debt to fund gambling
• Failed attempts to reduce or stop gambling
• Gambling with money meant for bills or essential needs
• Friends or family expressing concern about your gambling habits

If you recognise any of these signs, it's time to seek support.

Self-Help Tools Available

Rocket Casino provides responsible gambling features to help you maintain control:

• Deposit Limits: Set maximum amounts you can deposit within daily, weekly, or monthly periods
• Loss Limits: Cap the maximum losses you can incur over a set timeframe
• Reality Checks: Receive periodic notifications during play sessions to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Take a Break: Request a cooling-off period where your account will be inaccessible

To access these tools, contact our customer support team or adjust settings within your account.

Support Organisations in Australia

If you or someone you know is struggling with gambling, professional help is available:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and information service for all Australians
• Lifeline Australia
  Phone: 13 11 14 (24/7)
  Support for crisis and emotional distress

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free counselling and support services
• GamStop
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Information and resources for problem gambling prevention

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
  Confidential support and treatment referrals

Take Action Today

If you think you may have a gambling problem, or if gambling is affecting your life, please reach out for help. There is no shame in seeking support—professional counsellors are available to listen and assist you in regaining control.

Remember: Help is available 24/7. You don't have to face this alone.